Effective Date: 1st January 2025
Overview
At Crack & Rank Academy, we want you to be completely satisfied with our services. This Refund Policy outlines the conditions under which refunds are granted for subscriptions, courses, or premium purchases made through our platform.
📌 The Crack & Rank app is free to download. This policy applies to any future Premium Plans or In-App Purchases only.
Refund & Cancellation Policy
- Fees paid for subscriptions, courses, or premium services are generally non-refundable
- In special cases involving technical issues, refunds may be reviewed by management
- Refunds, if approved, will be processed through the original payment method within 7–10 working days
- Subscription cancellation requests must be made before the next billing cycle through the app or official support channels
Eligibility
✅ May Be Eligible
- Technical issue preventing app access
- Duplicate payment charged
- Subscription not activated after payment
- Request within 7 days of purchase
❌ Not Eligible
- Change of mind after purchase
- Request after 7 days of purchase
- Partial use of subscription period
- Violation of Terms & Conditions
Refund Timeline
Once a refund is approved, it will be processed within:
- UPI / Net Banking: 3–5 business days
- Credit / Debit Card: 5–7 business days
- Wallet: 1–2 business days
How to Request a Refund
1
Email us at info@crackandrank.com with subject line: "Refund Request – [Your Name]"
2
Include your registered phone number, payment screenshot, and reason for refund
3
Our team will review your request within 48 hours
4
If approved, refund will be credited to your original payment method within 7–10 working days
Contact Us
📧 info@crackandrank.com
📞 +91 97258 70811
📍 21 Samang Row House, Near Torrent Power, Vejalpur, Ahmedabad, Gujarat – 380051